Which two of the following do not participate in a second-party audit to ISO 14001?

• A. An auditor from a customer
• B. A certification body auditor
• C. An auditor employed by an external consultancy organisation
• D. An auditor from an accreditation body
• E. An auditor certified by an auditor certification body
• F. An auditor trained in the CQI and IRCA scheme

XM, a chain of 25 petrol stations, established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing an internal audit before the fourth certification cycle.
During the audit to the EMS Manager (EM), the following dialogue takes place:
You: Could you please give me some details on the inspection of underground tanks in each station?
EM: It ' s very simple. There is a regulation that requires an annual leak inspection.
You: Who performs these inspections?
EM: I personally contract the inspectors and submit the results to the local authority. These are the certificates submitted last year.
You: I see only 22 certificates. There are three missing.
EM: The tanks of those three stations will be removed next year and replaced by new ones. I phoned the local authority and they told me that I do not need to send any report of the tanks that will be changed.
Which one of the following would be your next question?

• A. Have you planned any final disposal of the tanks to be removed?
• B. Did you ask the local authority to send a written confirmation of their decision?
• C. Can I see the contract XM signed with the inspector?
• D. Can I see the plan for the installation of the new tanks?

A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.

• A. The Centre Manager is trained in energy awareness.
• B. The organisation should take action to address its energy consumption.
• C. The escalators are switched on permanently.
• D. The vending machines are switched on permanently.
• E. The centre staff are responsible for energy consumption in the staff areas.
• F. The organisation ' s energy supplier sources renewable energy.

An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is informed that they have secured their largest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.
During the audit, a team member found that several complaints had been made to the organisation regarding their installation operators being seen to dispose of excess paint into the site drains, which breached legal requirements. The EMS Manager blames the contractors they had to take on because of the big contract. The auditor raises a nonconformance against clause 8.1 of ISO 14001.
Which one of the following statements would support this finding?

• A. The organisation did not provide the correct resources to prevent the environmental incidents from taking place.
• B. There was no statement in the installation contract of the need for the subcontractor to comply with the EMS policy.
• C. The organisation failed to check the competence of the operators to perform work in an environmentally friendly way.
• D. There was no record that the operators were aware of the environmental risks associated with their work.